RAG, explained without the hand-waving.
Retrieval-augmented generation is the difference between an AI that guesses and one that knows your business. Here's how it actually works, and when it's the wrong tool.
Blog
No hype, no listicles — just how we actually think about RAG, agents, model selection, and running AI in production.
Retrieval-augmented generation is the difference between an AI that guesses and one that knows your business. Here's how it actually works, and when it's the wrong tool.
Chat is a conversation. Agents are a system that reads, decides, and acts — which means the engineering bar, and the failure modes, are completely different.
Leaderboards tell you which model is smartest in a vacuum. Shipping software tells you which model is cheapest, fastest, and most consistent for your exact task — a different question entirely.
Getting a demo working is the easy 20%. Here's what separates a prototype from something you can trust running unattended in front of customers.