Delivery of services
Everything we sell is delivered electronically. There is no physical shipment, no courier and no shipping charge on any order.
- AI Opportunity Assessment — we email you a booking link immediately after payment, and the scheduled session and written findings follow at the agreed dates.
- Workshops — joining details and materials are emailed to the address used at checkout, ahead of the scheduled date.
- Consulting and engineering engagements — deliverables are handed over through the channels agreed in your statement of work (email, a shared repository, or your own systems).
Delivery timelines
Access details and confirmations are sent to your email within 24 hours of a successful payment, and usually within minutes. If nothing has arrived after 24 hours, please check your spam folder and then write to us at bitfumes@gmail.com so we can resend it.
Exchanges
Because no physical product changes hands, we do not process exchanges or returns. If a session or workshop date does not work for you, contact us at bitfumes@gmail.com and we will move you to another date where one is available.
Cancellations and refunds are covered separately in our Cancellation and Refunds Policy.
Contact us
Questions about delivery of a purchase? Email bitfumes@gmail.com and we will reply within one business day.